Swagatam is an initiative by the Government of India to facilitate the common man. Swagatam facility enables the citizens to have a smooth and simple process of making an appointment. It will bridge the gap between the Government and the common man and will enhance the opportunity of a common man to meet a government officer, hassle free. It has advanced features of eliminating all the cumbersome and tedious procedure of making a request for an appointment and then visiting the premises.
It is a cloud based application software developed by NIC with an easy to use graphical interface and embedded with comprehensive security features. This is a unified and centralized application and can be easily implemented in any Government offices / Ministries / Bhawans with some configuration efforts. It assists in maintaining all-relevant information about the visitor, which is automatically saved in a database.